Effective Date: 01/10/2025
H2O Supplies Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and share your information when you use our waterproofing consultancy booking services.
When you book a consultation or contact us, we may collect:
Your name, business name, email address, and phone number.
Project details you provide (location, scope of works, photos, notes).
Payment details (processed securely by third-party providers).
We use your information to:
Facilitate bookings with independent waterproofing consultants.
Communicate with you about your enquiry or booking.
Process payments and send invoices.
Improve our services and customer experience.
We share necessary details with independent consultants/agencies so they can provide the requested services.
We do not sell your information to third parties.
We may disclose information if required by law or to protect our legal rights.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no online system can be 100% secure.
You may:
Request access to your personal information.
Ask us to correct or delete your information.
Opt out of marketing communications at any time.
If you have questions about this policy, please contact us:
Email: consultancy@h2osupplies.com.au
Address: 1/209 Robinson Rd E, Geebung QLD 4034
